Delete Your Salvus Account

You can request deletion of your Salvus account and all associated data at any time.

Option 1: From the App

Open the Salvus app → go to Profile → tap Delete account. This permanently removes your account and resets the app to a fresh anonymous user. Your legal acceptance record, your saved preferences, your aggregate alert counters, and your alert history are erased immediately as part of deletion. Any remaining short-lived data tied to your previous account (such as live location presence, alert logs, and throttle/queue records) is detached and expires automatically within its retention window.

Option 2: Contact Us

If you cannot access the app, send us an email request:

Email: support@salvusmobile.com

We will process your deletion request within 30 days in accordance with the GDPR.

Subscriptions

Deleting your account does not automatically cancel a paid subscription. Manage or cancel subscriptions in your Apple App Store or Google Play account settings. For accounting and legal compliance, our payments provider (RevenueCat) and the app stores may retain billing records as required by law.